Return & Refund Policy

We have a 30-day return policy, if you got wrong or damage products then contact us.

You have 30 days from your purchase date to make a return. Ecua-drip is only one company that’s always priority customer satisfaction.

simple just sent us delivered slip and wrong / damage products photo at email ( we sent you new item again without restocking fee

All tracking numbers will be emailed to the consumer as soon as the tracking information is available.

yes , you can request a refund if you got wrong products or damage can request refund also if your order take long time for delivered.

It may take up to 7 to 12 business days – depending on your bank – for you to receive your refund once it’s been processed

Your refund is sent through your original form of payment

Yes, you can chat our team direct through email

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