You have 30 days from your purchase date to make a return. Ecua-drip is only one company that’s always priority customer satisfaction.

simple just sent us delivered slip and wrong / damage products photo at email (info@ecua-drip.com) we sent you new item again without restocking fee

All tracking numbers will be emailed to the consumer as soon as the tracking information is available.

yes , you can request a refund if you got wrong products or damage products.you can request refund also if your order take long time for delivered.

It may take up to 7 to 12 business days – depending on your bank – for you to receive your refund once it’s been processed

Your refund is sent through your original form of payment

Yes, you can chat our team direct through email info@ecua-drip.com